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Throughout 2007 the FSA has been putting pressure on mortgage lenders to justify the increased charges that many had made to their exit or termination fees. Figures suggest that many lenders had increase administration fees charged at the end of a mortgage for existing borrowers by up to £300.
Mortgage companies were given until the end of February to responed to the FSA investigation, although many started to refund overcharged fees well before that deadline. If lenders were not able to prove to the FSA that their increased fees were justified, they could either remove the fee completely or revert to the original charge. By the time the deadline arrived, not one mortgage company had chosen to justify their increased charges, leaving up to 4 million people due for a refund and possible compensation.
The mortgage companies have set aside millions of pounds to cover these repayments, but oddly the FSA is not forcing them to make the refunds, choosing to make people submit a claim for their refunds. This leaves some people with the problem of unearthing their mortgage documents indicating the original charge. It will be interesting to see which lenders force claimants to do this, as companies surely hold these records themselves. Media coverage of this topic is likely to continue and highlight clearly who the fairest mortgage lenders turn out to be.
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